Frequently Asked Questions

1. What is included in a comforter set?

Twin Set: Comforter, Bedskirt and 1 Pillow Sham

Full, Queen and King Sets: Comforter, Bedskirt*, and 2 Pillow Shams**

* Most bedskirts will have a 15" drop unless a special order is requested.

** Shams included with King sets are King Shams

Unfortunately we do not accept returns on special orders.


2. What is included in a daybed set?

A daybed set includes a comforter, bedskirt and 2 King shams

The bedkirt length will be either 14" or 15" drop.


3. Do you send out fabric samples?

We will happily send out a sample of most of our fabrics at no charge. When you request a swatch, be sure to include your name, telephone number, and address.


4. Do you sell fabrics?

The majority of our fabrics can be ordered by the whole yard only. Please note that these are 54" wide. 

Please note also that we cannot accept returns on ordered fabrics.


5. Are comforter sets machine washable?

We suggest that our comforter sets be dry-cleaned only.


6. Are bedspreads and quilts machine washable?

Both the bedspreads and the quilts we sell can be machine washed in cold water and then dried on gentle cycle. For best results, we do recommend that commercial-sized laundry machines be used.


7. Do you have a printed catalog?

Because we are constantly updating our stock, we do not offer a printed catalog. We do recommend that you sign up for our email newsletter when you create your account with us. As well, you can check back with us to view our inventory.


8. How will my order be shipped?

Most orders with Tropical Linens are shipped theough FedEx Ground. All orders shipped to Hawaii are shipped via USPS and carry an additonal $35 charge.


9. Do you accept custom orders?

Several of our manufacturers will allow us to request a change in the length of bedskirts, inthe width of comforters, etc. Please contact our experienced sales staff for more information about the availability of custom orders.


10. When will my credit card be charged?

Charges will be applied to all credit cards at the time of purchase.


11. When will my order by shipped?

We will ship within 3 business days. If, for some reason, the item(s) is/are temporarily out of stock, it may take 3-4 weeks before we receive the item(s). Once the order leaves oour store, you can expect to receive it within 4-7 business days.